Passenger
Booked service
OUTBOUND
RETURN
Vehicle and prices
What is included
- Private transportation, exclusively for your group
- Ferry crossing fee (when the route requires it)
- Passenger insurance
- Meet & greet at arrivals and help with luggage
- Flight time tracking
- 24/7 support on WhatsApp
Not included: canoe crossing in Caraíva, tickets, meals, extra waiting time and personal expenses.
Cancellation policy and conditions
- Booking confirmed with a 30% deposit; the balance is paid by the day of the service.
- Bookings made online or on WhatsApp: you may withdraw within 7 days of booking, before the service, with a full refund.
- Cancellation more than 48 hours in advance: refund of the amount paid, minus up to 5%.
- Cancellation between 48 and 24 hours before: the deposit (30%) is kept, as the vehicle and driver are reserved for you.
- Cancellation less than 24 hours before, or no-show after the driver has set out: no refund.
- Free rescheduling up to 24 hours in advance, subject to availability.
- Arrival: we track your flight and wait up to 60 minutes after landing; after that, a waiting fee may apply.
- Departure: 15-minute grace period at the agreed pickup point.
- Road or ferry closed, bad weather or inability of JP Taxi Tur to provide the service: rescheduling or full refund.