FAQ
Everything you need to know before booking your transfer in Porto Seguro and the region.
Bookings and service
How do I book a transfer?
Fill in the quote form or message us on WhatsApp with the pickup, destination, date, time, number of passengers and bags. We confirm availability and send the quote with the conditions before any payment.
How does the airport pickup work?
When meet & greet is booked, the driver waits in the arrivals area of Porto Seguro Airport with a sign with the passenger’s name. Meeting instructions are sent before the trip.
Is the ferry included in the quote?
Ferry crossing conditions are given in the quote for each route, before confirmation.
How do I give my flight number?
Enter your flight number in the form or send it on WhatsApp. With it, we can track your arrival time when this service is booked.
Which vehicles are available?
We offer vehicle categories for different group sizes. The model and capacity are confirmed in the quote, depending on availability on the date.
How much luggage can I bring?
It depends on the vehicle. Tell us the number and size of your bags so we can suggest the right category.
Can I book a round trip?
Yes. Both ways can be booked together, with the return time set according to your flight.
How does payment work?
Payment methods and deadlines are given in the quote and confirmed in the booking.
How do I request a child seat?
Tell us each child’s age and weight when you request a quote. We confirm the right seat is available before booking.
What are the cancellation conditions?
Cancellation and rescheduling conditions are sent with the quote and are in our Terms of Service.
Your next destination is just one booking away.
Tell us about your trip and check the available transfer options.
Request a quote on WhatsApp